M2 Interiors

Privacy Policy – M2 Concept LTD

Last updated: 27 November 2025

This Privacy Policy explains how M2 Concept LTD (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit m2interiors.uk (“Website”).
We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

 

1. Data Controller

M2 Concept LTD
Company number: 16044777
20 Grosvenor Place
SW1X 7HN
London, United Kingdom

Data Controller: Aleksandra O’Callaghan
Email: info@m2interiors.uk
Telephone: +44 7908 443563

 

 

2. What Data We Collect

We collect personal data only when you provide it directly through our Website.

 

2.1. Contact Form (Elementor)

Through our contact forms, we may collect:

  • Name

  • Email address

  • Phone number

  • Company name (optional)

  • Message content

  • Uploaded files

  • Any additional information you choose to provide

2.2. WooCommerce (Catalogue Mode Only)

Our Website uses WooCommerce only to present products.
No transactions, checkout or payment processing are available.
We do not collect billing or shipping details.

 

2.3. Business & B2B Communication

If you are an architect, designer, or partner, we may process:

  • Business contact details

  • Company information

  • Communication records

Only for the purpose of establishing or maintaining cooperation.

 

2.4. Automatically Collected Technical Data

Including:

  • IP address (anonymised where possible)

  • Browser type and version

  • Device type

  • Pages visited

  • Access time and date

Used solely for security, performance, and diagnostics.

 

 

3. How We Use Your Data

We use your data only for the following purposes:

  • Responding to your enquiry

  • Providing information about our services

  • Evaluating or maintaining B2B collaboration

  • Ensuring website security

  • Improving and managing the Website

We do not use your data for marketing without your consent.
We do not conduct profiling or automated decision-making.

 

 

4. Legal Basis for Processing

We rely on:

  • Consent – Art. 6(1)(a) UK GDPR
    When you submit your personal data voluntarily via a form.

  • Pre-contractual steps / contract – Art. 6(1)(b)
    When discussing potential cooperation.

  • Legitimate interests – Art. 6(1)(f)
    For security, analytics, and communication with business partners.

 

 

5. Data Sharing & International Transfers

 

5.1. Hosting Provider

Our Website is hosted by LH.pl, a hosting provider based in Poland (EU).

Because Poland is outside the UK, this constitutes an international data transfer under UK GDPR.

 

5.2. Lawful Transfer Safeguards

Your data may be transferred to Poland only insofar as it is necessary for website hosting.

This transfer is lawful because:

  • It is based on Art. 46 UK GDPR – Appropriate safeguards, specifically Standard Contractual Clauses (SCCs) and equivalent measures applied by LH.pl.

  • LH.pl ensures technical and organisational security measures consistent with GDPR standards.

5.3. No Third-Party Marketing Sharing

We never share or sell your personal data to advertisers, marketers, or external parties.

 

 

6. Cookies

Our Website uses only strictly necessary technical cookies required for:

  • Site functionality

  • Security

  • WooCommerce product display

We do not use:

  • Google Analytics

  • Meta Pixel

  • Google Ads

  • TikTok Pixel

  • Hotjar

  • Marketing or tracking cookies

If this changes, this Policy will be updated.

 

 

7. Data Retention

We retain your data only as long as necessary:

Type of DataRetention Period
Contact form submissionsUp to 12 months
B2B communication with architects/partnersFor the duration of cooperation
System logsUp to 12 months

You may request earlier deletion at any time.

 

 

8. Your Rights Under UK GDPR

You have the right to:

  • Access your data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, contact: info@m2interiors.uk

If you believe we have mishandled your data, you may file a complaint with:
Information Commissioner’s Office (ICO)
https://ico.org.uk/

 

 

9. How We Protect Your Data

We implement measures such as:

  • SSL encryption

  • Secure hosting infrastructure

  • Access control and authentication

  • Regular security maintenance

Although we take appropriate precautions, no online system can guarantee absolute security.

 

 

10. External Links

Our Website may link to other websites.
We are not responsible for their privacy practices or content.

 

 

11. Changes to This Privacy Policy

This Policy may be updated to reflect legal, technical, or operational changes.
The updated version will be posted on this page with a revised “Last updated” date.

 

 

12. Contact

For privacy-related questions, please contact:

M2 Concept LTD
20 Grosvenor Place
SW1X 7HN
London, United Kingdom
Email: info@m2interiors.uk
Telephone: +44 7908 443563

Contact us